Case: UrbanDrive - automation of online payments, bonus programs, and the launch of installment plans
When a service emerges in the market that combines technology, automobiles, and customer comfort, it's always a story of speed, trust, and reliability. This is how the partnership between UrbanDrive and ATMOS began - two companies that are making the process of buying a car simpler, safer, and more modern.
About the partner
UrbanDrive is a marketplace where users can select and purchase vehicles from official dealers online, book test drives, or participate in promotional offers.
The platform partners with brands such as BYD, Jetour, AITO, Deepal, Voyah, GAC, and others.
The primary objective of UrbanDrive is to create a unified digital space where customers can complete the entire process - from choosing a vehicle to finalizing the purchase and receiving bonuses - all in one place.
Beginning of cooperation
Before launching the marketplace, the UrbanDrive team researched the payment services market to find a technologically advanced and reliable partner for processing online payments and integrating bonus programs.
The choice fell on ATMOS - a company renowned for its online payment solutions, recurring payments, bank card payouts, and secure infrastructure certified to the PCI DSS 4.0.1 standard.
"It was crucial for us not only to integrate payment functionality but to develop a comprehensive system where every client interaction - from holding funds for a test drive to receiving a bonus - operates automatically and flawlessly. With ATMOS, this has become reality," - Khursandov Sarvar, CEO of UrbanDrive
Integration and support
From the very beginning, an ATMOS manager was involved in the process, helping the UrbanDrive team navigate all stages of integration without bureaucracy and at maximum speed. All necessary methods for integration were provided, including comprehensive technical support both during launch and subsequently.
Today, when UrbanDrive users register for a test drive, they pay 1 million soums, which is automatically refunded upon their visit. Additionally, with the help of ATMOS, a "Bring a friend" promotion has been launched: the client receives 500 thousand soums, and their friend receives 1 million soums. All credits are applied automatically, without the involvement of managers.
"Special thanks to the ATMOS team - they didn't just implement the solution, but supported us at every stage. Thanks to such assistance, we launched faster than planned," UrbanDrive adds.
Upcoming installment launch
The next step in the partnership is launching car purchases on installment plans with ATMOS support. The new feature will combine auto-scoring, card linking, and automatic payments, allowing customers to process car purchases online without visiting banks or waiting.
ATMOS provides the technological foundation, security, and regularity of deductions, while the UrbanDrive team ensures a convenient customer experience and service.
Results and perspectives
Collaboration with ATMOS has enabled UrbanDrive to focus on product development and expansion of dealer partnerships, rather than dealing with operational payment issues.
ATMOS has become more than just a provider for UrbanDrive; it has evolved into a fintech partner that is helping to build the infrastructure of the future for Uzbekistan's automotive market.
